Corrections Policy
Errors are fixed in place with a dated note, never silently.
How errors are fixed
When a factual error is found, the desk corrects the wrong sentence and adds a note at the bottom of the article. The note includes the date of the correction and a one-line explanation of what changed. The original error is not left on the page.
Silent fixes are not used. Even a small change to a number or a date is recorded. The desk also keeps an internal log of every correction, but that log is not published. Readers can see the correction note on the page itself.
How to report an error
A reader can report an error by emailing editor@kalgoorliemarkets.com. The email should include the page URL, the wrong sentence, and if possible the correct information with a source. The desk checks every report against the broker's own documents.
No personal details are required to report an error. The desk does not publish the reporter's name or email address. If the error is confirmed, the correction is made and a dated note is added. If the report is wrong, the desk replies to explain why.
Changed conditions are not errors
A broker can change a spread, a swap, or a margin requirement after the desk checks it. That is not an error in the article; it is a condition that has changed since the check. The article is then re-checked and updated with a new date.
The desk does not issue a correction for a price that moved. For example, if the reference price for gold changes from 4275.0 to 4300.0, that is a re-check, not an error. The article is updated and the new date is shown, with no correction note needed.
What counts as an error worth logging
An error worth logging is any factual inaccuracy that could mislead an Australian trader about the cost or mechanics of a gold trade. This includes wrong contract specifications for XAU/USD, such as an incorrect lot size, pip value, or the reference price near 4275.0, because those numbers determine what a move is really worth in A$.
Logging is also required when a stated cost component is wrong in kind, not just in magnitude. For example, if the page said Kalgoorlie Markets charges a commission when it does not, or omitted that the swap on a gold position depends on the direction of the trade and the prevailing interest rates, that is a substantive error about the true cost of a trade.
Finally, any incorrect regulator or funding statement is automatically an error worth logging. If a page implied FxPro holds an ASIC licence when the entity serving Australia is FxPro UK Limited, regulated by the FCA and CySEC only, or named a funding method other than PayID or bank transfer, that is a serious factual error that must be corrected and recorded.
How a correction is recorded and dated
A correction is recorded as a dated entry in the public corrections log, separate from the page itself. The entry states the original error, the corrected text, and the date the correction was published. For example, if a page said a 0.10-lot gold position needs $85.50 margin at 1:200 leverage, that figure is already correct, but if it had said 1:500, the log would show the change from 1:500 to 1:200 on the date it was fixed.
Each correction is time-stamped in Australian Eastern Standard Time so local readers can see exactly when the page became accurate. The date is not the date the error was first noticed, but the date the corrected version went live. This means a reader who checked the page before the correction can return to the log and see when the fix was made.
The log entry also records what kind of error it was, such as a wrong number, a wrong regulator, or a wrong cost component. This helps a reader judge whether the error was likely to have affected their decision. For example, a wrong pip value for XAU/USD would be logged as a numerical error with the specific old and new values.
The difference between a correction and an update
A correction changes a statement that was false at the time it was published, while an update changes a statement that was true but is no longer current. For example, if the maximum leverage available in Australia changes from 1:200 to something else, that is an update, not a correction, because 1:200 was accurate when written.
Updates are not logged in the corrections log, because they do not imply the page was ever wrong. Instead, the page simply shows the new information with a note that it reflects current conditions. This distinction matters because a reader should not think the page was misleading when it was actually accurate for its time.
The corrections log only contains corrections, never updates. If a swap rate changes because of interest rate movements, that is an update. But if the page had stated a swap as a fixed number when it is actually variable, that is a correction. The log makes this distinction clear by only recording factual errors that existed when the page was published.
Why the corrections log stays public
The corrections log stays public because Australian traders deserve to see exactly when and how the site has fixed its mistakes. Without a public log, a reader would have to trust that the current page is correct, with no way to check whether it was wrong in the past. The log provides that check.
A public log also lets a reader compare the page they saw on a previous visit with the current version. If they made a decision based on an old error, they can see how the correction might have changed the picture. For example, if the page once understated the margin required for a gold trade, the log would show the corrected margin and the date it was fixed.
Finally, a public log is a discipline on the publisher. Knowing that every factual error will be recorded and dated creates an incentive to get the details right the first time. For a page about gold trading costs, where a wrong pip value or leverage number could directly affect a trader's risk, that discipline is essential.
Errors we log: price, cost, and trade maths
We log an error when a stated cost or trade figure is materially wrong: a spread, swap, margin, pip value, or the worked $85.50 margin example for 0.10 lots at 1:200 on XAU/USD. A typo in a currency code or lot size also counts, because 100 oz per lot and 0.01 per pip are fixed for this instrument. What does not count is a changed trading condition, like a new swap rate or a platform fee, because that is a live market event, not a mistake in our record. The test is simple: if a reader could place a trade using our number and get a different result, we log it.
We log an error when a regulatory or entity statement is wrong for Australian readers. If we say FxPro holds an ASIC licence when it does not, or name a funding method other than PayID or bank transfer, that is logged. The maximum leverage of 1:200 is a cap, not a recommendation; if we present it as a default or a target, that is an error. A wrong regulator caveat is also an error, because Australian residents dealing with FxPro UK Limited need to know it is offshore and FCA/CySEC licensed only. Anything that could mislead a reader about who holds their money or what protections exist is logged.
We log an error when a number is missing or ambiguous in a way that hides the true cost of a trade. If we fail to state that one standard lot of XAU/USD is 100 oz, or that a pip is 0.01, a reader cannot work out the dollar value of a move. If we omit that margin depends on leverage and position size, or that swaps depend on the broker's overnight rate and direction, that omission is logged as an error. A vague phrase like 'low cost' without a defined spread or commission is also an error, because it invites a reader to assume a number we have not verified. We log anything that leaves the cost of a trade unclear.
Correction vs update: a fixed error or a moved market
A correction fixes a mistake in a fact that was wrong at the time of writing. An update changes a fact because the market or the broker changed it. If we wrote that the maximum leverage is 1:200 and that is still true, no update is needed. If we wrote 1:500 and it was always 1:200, that is a correction. A correction is logged with the word 'correction' and the date; an update is logged with the word 'update' and the date. The difference matters because a correction means we made an error, while an update means the outside world moved.
A correction fixes a cost or trade figure that was never right. An update changes a figure that was right but is now out of date. If a swap rate was -0.5 pips when we wrote the page and is now -0.3 pips, that is an update, not a correction. If we wrote -0.5 pips but the actual rate was always -0.3 pips, that is a correction. The log labels each entry clearly, so a reader can tell whether we got it wrong or the market changed. This distinction protects the reader from thinking a broker changed a fee when in fact we misreported it.
A correction is a matter of accuracy; an update is a matter of freshness. A correction says 'we were wrong and now we are right'. An update says 'we were right then, but the facts have changed'. If FxPro changes its maximum leverage for Australian clients from 1:200 to 1:100, that is an update. If we wrote 1:200 when the limit was always 1:100, that is a correction. The log uses both words precisely, never as synonyms. This precision is important for a reader who is tracking the true cost of a gold trade, because a correction means the old number was never valid, while an update means the old number was valid until a certain date.